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Apex IONM Solutions Apex IONM Solutions

The success of your intraoperative neuromonitoring company is directly related to the technology your IONM consultants use. Managing, updating and supporting this equipment, and ensuring it integrates with your other applications, such as billing, is critical to the success of your IT services.

Apex IONM Solutions provides clients a suite of technological services, products and expertise, including the following:

  • Full-service monitoring computer support for IONM services
  • Cadwell equipment setup and install of all necessary software apps (telemedicine systems, anti-virus/malware, web email, cloud server connections, encryption services, real-time data backup systems)
  • 24/7 access to library of Cadwell templates written by committee of Apex IONM Solutions neuromonitoring staff
  • Remote, on-demand technical support
  • Integrated chat, screen capture and desktop sharing via web-based EMR software
  • Asset management, tracking, geolocation and remote kill features
  • IT Security consulting by a Certified Information Systems Security Professional (CISSP)
  • Access to a MCSE-Server Expert for server infrastructure, private cloud, enterprise devices and applications, SharePoint, data platform and business intelligence

Apex IONM Solutions offers a variety of technical support services to meet your IONM’s needs:

For Your Computer:

  • MS Office Professional
  • Screen capture software
  • Anti-virus
  • Hard drive encryption
  • Anti-crypto locker software
  • Real-time data backup software
  • Backup computer (included if Apex is maintaining system)
  • Asset management and tracking
    • Hardware and software reports per asset
    • Geolocation (general IP or wireless triangulation)
    • Remote kill

For Your System:

  • Integrated chat, screen capture and desktop sharing via web-based EMR software
  • Real-time data backups
  • Remote assistance software
  • Help desk support
  • Hosted VPN services
  • Email services
  • Hardware and software upgrades
  • Hosted VOIP services