Accounts Receivable (A/R) Management
We don’t wait for claims to age, we push back early, escalate quickly, and collect fully.
Your First Line of Defense Against Payer Delays and Underpayments
At APEX IONM, A/R isn’t just a status-check department, it’s our front line in securing every dollar you’ve earned. Our Accounts Receivable specialists actively challenge underpayments, delays, and denials using proven strategies and payer-specific protocols.
Why This Step Matters
- IONM claims often face processing delays, technical denials, or underpayments that go unresolved without aggressive follow-up.
- The industry average for A/R is 45+ days, but the top performers stay under 30.
- Delayed or underpaid claims erode margins and extend your DSO (days sales outstanding), choking your cash flow.
What We Do
✅ Proactive Claim Follow-Up
Our team contacts payers directly to confirm receipt, status, and next steps—early and often.
✅ Targeted Rebuttals & Escalations
We don’t accept vague rejections. Our specialists build mini-appeals, cite payer guidelines, and demand compliance.
✅ Legal & Policy Knowledge
We train our team on ERISA, CMS, and No Surprises Act rules—enabling stronger pushback and escalation when payers violate protocol.
✅ Denial Flagging & Routing
If a claim needs escalation to appeals, IDR, or litigation, our A/R team triggers that handoff immediately—within timely filing limits.
✅ Aging A/R Monitoring
We track and report on claim aging daily, identifying bottlenecks and taking swift action to avoid revenue leakage.
What Sets APEX Apart
Rule-Driven Collection Tactics
We train our A/R teams on federal and state laws—not just claim software. That means they know when to push, when to escalate, and how to back it up with facts.
Cross-Team Collaboration
Our A/R team works hand-in-hand with pre-auth, coding, and appeals teams to resolve issues holistically—not just “touch the claim.”
Metrics-Driven Transparency
You get detailed A/R reports showing claim aging, payer response trends, and recovery performance—so you’re never in the dark.
IONM Specialization
Generic RCM teams aren’t built for IONM complexity. We know the codes, the modifiers, and the red flags that matter most to your practice.
Result: Faster Recovery. Stronger Margins.
Your A/R is more than a backlog—it’s your bottom line. We don’t rest until every claim is paid, every error is corrected, and every underpayment is challenged.
Ready to Transform Your Revenue Cycle?